NEED HELP? CALL US ON 01322 408 516
  • plane

    International Delivery Available

  • van

    Free UK Delivery

  • box

    Quick Dispatch 24hr Option for UK

  • ribbon

    100% Satisfaction Guaranteed

Returns

Goods can be returned for exchange or refund within 14 days of delivery provided the item is returned unused, in its original packaging and with the manufacturer's tags attached (if applicable). This does not affect your statutory rights.

If you wish to return an item that has been accepted for delivery contact us at contact@filtersonline.eu

Send it to:
Aqua-Woda Systems Ltd ,

137 Crayford Way,
Crayford,
DA1 4JZ
United Kingdom .

We recommend that you use an insured, registered carrier as we will not be held liable for the cost of return or lost or damaged items. Please note for the return of unwanted goods we will refund the price of the goods but not the delivery charge.

Please make sure that you have checked your item upon delivery - damage in transit will be replaced only when delivery note mentioned about the damage.

To return an item that is damaged on delivery contact us at contact@filtersonline.eu to discuss the fault and how the matter can be rectified.

We are unable to accept returns for goods that have been treated, used, damaged or modified in any way or are bespoke items.